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Empleo: IT Support Analyst:.La descripción del trabajo.:Oferta de trabajo:
Page PersonnelMultinational company.» . » ETTs » Ver todas sus ofertas (721)
Descripción de la ofertaDuración de la oferta: hasta el 11/01/2022FuncionesMultinational company located in Rubí is looking for a IT Support Analyst. Descripción de la oferta * Provide 1st / 2nd / 3rd level remote or face to face IT support services for the Group, acting as an interface between the IT department and user community * End-User IT Support for workplaces including Windows/Unix/Mac desktops/laptops, printers, IP Phones, smartphones etc. * Installation, routine maintenance and management of end-user computing devices (desktop, laptop, smartphone and tablet devices); this includes imaging and keeping them up-to-date with management tools * Fulfil User Account Management requests, including Access Card Management * Maintain the proper operation of Training / Meeting rooms * Maintain the asset database and hardware inventory for the office; Manage stock of IT Equipment and maintain Lifecyle Management * Perform the IT Induction to newcomers * PBX & IP Telephony end-user support: Create new extension numbers, configure IP phone devices, configure softphones etc. * Liaising with System & Network Administrators for the management & maintenance of Office infrastructure including Servers, Network, Storage & Data Center facility * Efficient implementation of changes to services, technologies and processes (IT Projects / IT Tasks) * Preparation and maintenance of technical procedural documents and FAQ's for both IT staff and user community * Follow up IT Service Management procedures such as Incident Management, Problem Management, Knowledge Management, Configuration Management, Change Management * Experience supporting Executive Stakeholders * All other duties as assigned. Perfil del candidato * Undergraduate degree in Computer Science, Systems Engineering or Computer Networking & Hardware * Minimum 4 years of System Administration / Service Desk experience. * Certifications in technology fields (e.g. Microsoft) will be considered a plus * Strong knowledge and experience of operating system administration (Windows OS / Ubuntu / Mac OS) * Strong Knowledge of PC hardware * Strong knowledge and experience with most aspects of fundamental networking/distributed computing environment concepts (DNS, DHCP, Active Directory & Domain Architecture, Network topologies, TCP/IP networks, VPN connections) * Good Knowledge of Group policy, Puppet as configuration management tools and Encryption * Strong Knowledge of Microsoft O365 platform and CISCO VC solutions will be considered a plus * Possession of excellent oral and written communication skills, including fluency in oral and written English. * Problem solving and analytical skills * Customer service orientation * Focus on delivery and high tolerance in working under pressure Oferta de empleo Oportunidades de carrera y desarrollo profesionalRequisitosMultinational company located in Rubí is looking for a IT Support Analyst.» ÁreaTecnología e informática» Categoría o nivelTécnicos» Nº Vacantes1Competencia/cualificación:
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