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Empleo: B2B Customer Care & Sales Support w/ Native or High level of Swedish:BARCELONALa descripción del trabajo.:Oferta de empleo:
Babel ProfilesOur client is a multinational manufacturer, marketer, and distributor of high-quality and technologically innovative products in the chemistry sector for well-recognized brands and local companies from the performance and transportation segments.» Barcelona » Recursos Humanos » Ver todas sus ofertas (19)
Descripción de la ofertaDuración de la oferta: hasta el 17/07/2021Funciones- Be the client point of contact ?from order to cash? solving customer inquiries and complaints. - Assist customers and potential customers, distributors, and other roles associated with the business. - Receive, process, and monitor all types of customers? orders so commitments and deadlines are met. - Understand customers'/ companies? needs and advise order proposals. - Troubleshoot delivery, shipping, and order issues. - Be responsible for offer management, price calculations, and invoicing process. - Understand the payment collection process, apply credit/debit notes, and resolve open credit issues when needed. - Maintain and optimize a client portfolio. - Support the sales team.Requisitos- Great communication skills on a high level of Swedish and English. - Bachelor's degree or equivalent. - At least 1 year of experience in Customer Service, O2C, Order Management, Logistics or similar; experience working in the chemistry or pharmaceutical industry. - Knowledge of SAP, Salesforce or another CRM tool will be a plus. - Proficient in Word and Excel. - An organized person, adaptable to different situations, and able to multitask. - An excellent team player that is able to collaborate with others. - Strong customer-focused service mentality with high attention to detail.Se ofrece- 1-year contract with a 3-months training. - Attractive salary and benefits package upon the employee, including health insurance and life insurance. - Flexible working hours and the possibility to work partly from home after the 3-months in-presence onboarding training. - Professional and career growth opportunities. - Work in a ?best practice center? with an international atmosphere.Etiquetas» sap» customer service » b2b » sales support » logistics » swedish » supply chain » salesforce » customer support » otc » order management » order to cash » o2c » aftersales » ÁreaAtención al cliente» Categoría o nivelEmpleados» Nº Vacantes1Competencia/cualificación:
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