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Trabajo : Atención al cliente portugués, alemán u holandés:.

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International company in new technologies.
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Descripción de la oferta

Duración de la oferta: hasta el 07/12/2019


We are looking for Portuguese, German or Dutch Customer Service to work for a leading international company in new technologies. Descripción de la oferta * Deliver excellent customer experiences in all interactions with internal and external customers. * Investigate and resolve customer issues and ensures proper settlement by considering the complexity, requirements and nature of an issue or complaint using judgment and correct application of policies and procedures. * Prepare product or service reports by collecting and analyzing customer information. * Manage large amounts of incoming calls. * Identify and assess customers' needs to achieve satisfaction. * Build sustainable relationships of trust through open and interactive communication. * Provide accurate, valid and complete information by using the right methods/tools. * Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. * Resolve customer complaints via phone, email, mail or social media. * Analysis, achievement and monitoring of KPIS. Perfil del candidato * High school diploma or equivalent. * Experience as a sales representative in a call center. * Native level of Portuguese (written and spoken) * Fluent in English (written and spoken) * Tech savvy skills to learn new software/applications quickly. * Ability to communicate effectively, both verbally and in writing. * Ability to approach problems logically. * Strong planning & Scheduling skills. * Organizing and planning time spend on specific activities. * Keyboard skills. * Knowledge of using MS Office apps, specific Word and Excel. Oferta de empleo *Salaray. - Português. 18.000 - 25.000 ? - Alemán y holandés. 25.000 - 30.000 ? *Permanent contract.


*Salaray. - Português. 18.000 - 25.000 ? - Alemán y holandés. 25.000 - 30.000 ? *Permanent contract.


Atención al cliente

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Categorí­a del Empleo: Otras [ Ver todos Otras  ]
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Localización del Empleo: ., otro
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Día de envío: 2019/11/09 / Viewed 12 times
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