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Trabajo : Gaming Technical Consultant:Blu Selection

La descripción del trabajo.:

Trabajo :
If you are a night owl and a gaming enthusiast, this one is for you!

The Company.

Being one of Europe´s leading global outsourcing companies with over 60 different locations worldwide, our client stands for diversity and quality, and collaborates with 500 Fortune Companies in the world.
For one of their gaming-related projects in Barcelona, they are looking for customer-oriented individuals willing to join their bubbly international support team.

The Job.

In this position, you will be in charge of:
   » Resolving basic technical issues on the phone, via email, and possibly chat
   » Reporting and escalating the issues, when appropriate
   » Managing your own ticket queue while ensuring top customer satisfaction and team work with the Tier 2 technical support staff until the tickets are closed
The Profile.
You are:
   » A native French speaker with good English and great communication skills (spoken and written)
   » Experienced in customer service (face-to-face or in a call-center)
   » Quality and service-oriented with strong adaptability, empathy and listening skills
   » A detail-oriented, fast learner, communicative and positive individual
   » Hightly interested in IT and online gaming (you know the gamer slang)
The Offer.
   » A salary in line with the Barcelona market: 16,700 euros gross per year + 1,800 euros of fixed bonus + 1,500 euros of performance-related bonus
   » 39 hours per week, rotating shifts from 8 pm to 4 am from Monday to Sunday
   » A long-term position within an international company with a multicultural environment (20+ nationalities) and career growing opportunities
   » A fun, friendly and open-minded team in an office located close to the beach
   » A relocation package (up to 500 euros) if you apply from abroad, provided you can start working very shortly
   » Start date: ASAP

Competencia/cualificación:

Categorí­a del Empleo: Otras [ Ver todos Otras  ]
Requerimientos de Idioma:
Tipo de Empleo:
Sueldo: No especificado
Titulación: Sin especificar
Experiencia: No especificado
Localización del Empleo: Barcelona
Tipo de empresa Empleador
Día de envío: 2019/10/10 / Viewed 23 times
Información de Contacto
Empresa: Blu Selection


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