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Trabajo : Customer Service Representative with Multilingual Skills:.

La descripción del trabajo.:

Trabajo :
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We are looking for a renowned fashion/jewelry brands a Customer Service Representative. In this Ecommerce and After-sales role, you will be a primary contact by phone or email for customer inquiries about our products and brand.
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Descripción de la oferta

Duración de la oferta: hasta el 11/09/2019

Funciones

We are looking for a renowned fashion/jewelry brands a Customer Service Representative. In this Ecommerce and After-sales role, you will be a primary contact by phone or email for customer inquiries about our products and brand. Description -Attending inbound calls and emails, chats from customers, regarding their shopping experience, orders, deliveries and processing payments. -Handling new incoming reclaims and making sure that they are handled accordingly. -Management of administrative tasks. -Providing great customer service quality (phone, e-mail, chat). -Manage consumer complaints or requests with interest and attention. -Dealing with B2C from luxury e-commerce Consumers. Profile -Having a solid team management experience for at least 2 years and with solid retail, e commerce, fashion sector background. -Excellent communication skills who could amelioriate the customer experience. -Being positive, happy, easy going, open to feedback and to communicate with the team in a clear and straightforward way. -The drive and ambition to complete your tasks in a timely and effective manner. -A willingness to learn and improve -Being native and fluent in at least 2 European languages - preferably in Spanish, German, French, Italian, English Part - time candidates would be also accepted Job Offer Oportunidades de carrera y desarrollo profesional

Requisitos

We are looking for a renowned fashion/jewelry brands a Customer Service Representative.
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Área

Atención al cliente
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Categoría o nivel

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Nº Vacantes

1

Competencia/cualificación:

Categorí­a del Empleo: Otras [ Ver todos Otras  ]
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Tipo de Empleo:
Sueldo: No especificado
Titulación: Sin especificar
Experiencia: No especificado
Localización del Empleo: ., otro
Tipo de empresa Empleador
Día de envío: 2019/08/14 / Viewed 3 times
Información de Contacto
Empresa: .


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