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Trabajo : Customer Service FI/NO (h/m) - Fashion Industry:.

La descripción del trabajo.:

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Multinational fashion brand with offices in the centre of Barcelona.
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Descripción de la oferta

Duración de la oferta: hasta el 10/07/2019

Funciones

Great job opportunity for customer service agent with fluent Finnish OR Norwegian and English with interest in the fashion sector. Description * Attending inbound calls and emails from customers, regarding their shopping experience, orders, deliveries and processing payments. * Handling new incoming reclaims and making sure that they are handled accordingly. * Management of administrative tasks. * Providing great customer service quality (phone, e-mail, chat). * Manage consumer complaints or requests with interest and attention. * Deal with both B2B from stores and B2C from Consumers. Profile * Being open to feedback and to communicate with your team in a clear and straightforward way. * The ability to multitask and handle the pressure of a busy day. * The drive and ambition to complete your tasks in a timely and effective manner. * A willingness to learn and improve * Finnish OR Norwegian language - native or skilled as native in speaking and writing * English language - intermediate level in speaking and writing (B1) Job Offer * Full-time position (40h/week) * Supporting personal growth by providing various types of training sessions * Competitive salary based on benchmark tests in Barcelona * Flexible shift patterns between 8am and 9pm, Monday to Sunday * 2 weeks induction training in English * Additional payment of 10'67?/hour when working on public holidays and Sundays * Work in a friendly environment where we promote diversity and equality * Salary 18.313,82? bruto/year + up to 2000? bonus bruto/year by completing additional admin tasks

Requisitos

Finnish OR Norwegian language - native or skilled as native in speaking and writing

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Atención al cliente
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Nº Vacantes

12

Competencia/cualificación:

Categorí­a del Empleo: Otras [ Ver todos Otras  ]
Requerimientos de Idioma:
Tipo de Empleo:
Sueldo: No especificado
Titulación: Sin especificar
Experiencia: No especificado
Localización del Empleo: ., otro
Tipo de empresa Empleador
Día de envío: 2019/06/12 / Viewed 3 times
Información de Contacto
Empresa: .


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