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Trabajo : Agente de Reservas 2ª - Seasonal:Marriott

La descripción del trabajo.:

Trabajo :

Agente de Reservas 2ª - Seasonal

Job ID : 160444589
Job Views : 34
Location: Albufeira, , Portugal
Job Category:
Employment Type: Full time
Salary:

Job Description

 
**Posting Date** Jan 13, 2018

**Job Number** 180004UR

**Job Category** Reservations

**Location** Pine Cliffs Hotel, a Luxury Collection Resort, Algarve, Albufeira, Portugal VIEW ON MAP

**Brand** The Luxury Collection

**Schedule** Full-time

**Relocation?** No

**Position Type** Non-Management/Hourly

**Start Your Jou
ey With Us**

The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world?s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative jou
eys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our jou
ey and explore a career with The Luxury Collection.

**Job Summary**

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest conce
s.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the conce
s of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Portuguese is mandatory for this position.

_Marriott Inte
ational is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Inte
ational does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._

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Categorí­a del Empleo: Otras [ Ver todos Otras  ]
Requerimientos de Idioma:
Tipo de Empleo:
Sueldo: No especificado
Titulación: Sin especificar
Experiencia: No especificado
Localización del Empleo: otro
Tipo de empresa Empleador
Día de envío: 2018/02/13 / Viewed 4 times
Información de Contacto
Empresa: Marriott


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